How to Remove RotorCrypt Ransomware from the System?
What is RotorCrypt Ransomware?
RotorCrypt is a dangerous and destructive malware. It is categorized as a Ransomware which is used to infect the computer and encrypt the files with a .mail extension. The RotorCrypt Ransomware infects systems through spam email messages that contain attached files of popular extensions such as .doc, .txt, .zip, .pdf, .jpeg etc.
The RotorCrypt Ransomware was first detected in 2016 and the cyber criminals have been updating and adding new .mail extensions to the ransomware. The latest version of the RotorCrypt Ransomware was released in June 2018 with!@#$%__PANAMA1@TUTAMAIL.com__%$#@.mail’ extension, !@#$_____ISKANDER@TUTAMAIL.COM_____$#@!.RAR extension and the!@!@!@_contact email@example.com___!@!@.psd .mail extension as the new additions.
RotorCrypt Ransomware – Threat Behavior
The RotorCrypt Ransomware infiltrates the system through spam email campaigns where the user receives mails which contain infectious attachments. These attachments are from popular file type extensions such as .doc, .txt, .zip, .pdf, .jpeg etc. that require ‘editing to be enabled’ in the software to open these file. Once the user enables editing the file then sends a command to hacker’s servers which then download the virus payload in the user’s system. These files may also be executable files which will download the virus payload on execution.
The main executable file of the RotorCrypt Ransomware makes changes to the important folders in the victim’s system. The folders that may undergo the changes are %AppData%, %Temp% and %Local%. The ransomware Virus uses windows command prompt and may delete the Shadow Volume copies and may disable system recovery.
The RotorCrypt Ransomware uses the RSA data encryption to encrypt the user’s files. The infected files are then changed to the complicated and long suffixes that contain the contact email to pay the ransom.
The user’s photos, videos, documents and other files are then encrypted with a .mail extension variant that the cyber criminals have appended for the files. The three latest .mail extensions are !@#$%__PANAMA1@TUTAMAIL.com__%$#@.mail’ extension, !@#$_____ISKANDER@TUTAMAIL.COM_____$#@!.RAR extension and the !@!@!@_contact firstname.lastname@example.org___!@!@.psd which were discovered in June 2018.
These emails are shown in the ransom note which is generated as a .txt file on the desktop. The user is asked to contact the developers by using these email addresses namely PANAMA1@TUTAMAIL.com, ISKANDER@TUTAMAIL.COM and email@example.com. The ransom note asks for payment to be made in bitcoin so as to avoid tracking and detection by investigative agencies. The ransom demand may range from 1-3 bitcoins in the newer versions while the older version demanded 7 bitcoins that amounted to more than 60,000$.
The RotorCrypt Ransomware is known to make changes to the .mail extension of the files encrypted on a users system with new .mail extensions to keep the hactivists guessing about the next attack. This does not change the threat behavior as it asks for ransom from the user for the decryption key.
The user should never crumble under these threats. Paying money to these cyber criminals should never be an option. The user should look for ways to remove the RotorCrypt Ransomware from the system.
How did your system get infected by RotorCrypt Ransomware?
The cybercriminals use various strategies for malware distribution which include –
- Software Bundling: Software bundling is the process in which a malicious program is distributed with other free software, to get an unnoticed entry into your computer system. When a user installs a free application, the malicious programs gains a front door entry with the free application, the user has downloaded. Thus, it is a good idea to keep an eye on the installation screens while installing these free applications.
- Infected Storage Devices: Your system can also get infected by using removable media such as USB hard drives and jump drives without scanning them with an anti-virus.
- Spam Emails – Spamming is the most economic and common method used for the distribution of such malware. The targeted users get genuine looking emails which contain .doc, .txt, and other similar attachments. These attachments can be named as anything which can grab the user’s attention and triggers him/her to open the attachment. As soon as the user opens this attachment, the malware infects the user’s computer system.
- Malicious Websites or Malevolent Advertisements: The malicious websites are the ones which are created just for promoting the malware infections. Such websites include but are not limited to porn sites, torrent sites and other free downloading platforms. By visiting such websites, the adware infects the user’s computer without permission. Fake advertisements and updates like Flash player and windows updates which ask the user to update to the latest version are a few examples. When the users click on such links, their computer system gets infected. That is why, it is highly recommended to resist clicking on such links. Also avoid clicking on advertisements offering free stuff such as Win an iPhones, cars or free overseas trips etc.
Name – RotorCrypt Ransomware
Category – Ransomware
Targeted Operating Systems – Windows XP, Windows Vista, Windows 7, Windows 8.0/8.1, Windows 10
Symptoms – Appendes the file extensions with the .mail extension of the current variant, Demands 1-3 bitcoins from the user to provide the decryption key.
How to remove RotorCrypt Ransomware from your System?
The RotorCrypt Ransomware should be removed immediately from the system to keep it risk free. The user should not attempt to manually delete RotorCrypt Ransomware from the system as they may not remove it properly.
Follow the RotorCrypt Ransomware removal guide to get rid of this malicious entity. The user should follow the steps in order to completely remove the RotorCrypt Ransomware without leaving any residual files in your system.
STEP A – Restart System using Safe mode with Networking
To restart the system to Safe Mode with Networking, if already switched ON then follow the below steps:
STEP B – Check the system configuration settings.
- Type “Msconfig” in search box / Run Box, select it and press Enter.
- Click on “Services” Tab and click on “Hide all Microsoft services”.
- Select RotorCrypt Ransomware from the list of remaining services and disable it by removing the tick mark from the checkbox and click on Apply button.
- Click on the next tab – “Startup”.
- Find any blank or suspicious entry or the entry with RotorCrypt Ransomware mentioned and remove the check mark.
- Click on Apply button and then click on OK.
- Click on the next tab – “Startup”.
- Take the mouse cursor to ‘Open task Manager‘ link and click on it. This opens the Task Manager window.
- Find any blank or suspicious entry or the entry with RotorCrypt Ransomware mentioned and click on it.
- Then click on Disable button.
STEP C – Restart System using Safe mode with Command Prompt.
Restart System using Safe mode with Command Prompt
Windows 7/ Vista/ XP
- Click on Windows icon present in the lower left corner of the computer screen.
- Select and click Restart.
- When the screen goes blank, keep tapping F8 key until you see the Advanced Boot Options window.
- With the help of arrow keys on keyboard, Select Safe Mode with Command Prompt from the list and press the Enter Key. The system will then restart to Safe Mode with Command Prompt.
- Click on the username and enter the password (if any).
Windows 10 / Windows 8
- Press and hold the Shift Key and simultaneously click on the windows icon present in the lower left corner of your computer screen.
- While the Shift key is still pressed click on the Power button and then click on Restart.
- Now select Troubleshoot → Advanced options → Startup Settings.
- When the Startup Settings screen appears which is the first screen to appear after restart, select and click on Enable Safe Mode with Command Prompt. The system will then restart to Safe Mode with Command Prompt.
- Click on the username and enter the password.
STEP D – Restore Your system Files and Settings
Method 1 using Control Panel
Method 2 using Command Prompt
Method 3 : Directly type 'rstrui' in the search box
- Type ‘Rstrui’ in the search box present on the task bar. This will open the System restore dialog box.
Continue to follow steps 4 & 5 of Method 2 to restore the System Files and settings.
Tips to prevent your computer system from getting infected
- Keeping the Operating System Updated- In order to remain protected and avoid such infections, it is recommended to keep your Operating System updated by enabling the automatic update on your system. The systems with outdated or older versions of Operating System become an easy target for the attackers.
- Resist clicking on spam emails – One of the major techniques used for malware distribution is forwarding spam emails to the user. The system gets infected as soon as the user clicks on the attachment. These mails appear to be genuine, so be aware and resist falling for these tricks.
- Keep an eye on third party installations- It is quite important that you take due care while installing any third party applications for they are major source of such infections. Such malware programs come bundled with the free applications thereby requiring the user to remain cautious.
- Regular periodical backup- In order to keep your data and files safe, it is recommended to take regular back up of all your data and files either on an external drive or cloud.
- Use Anti-Virus Protection- We strongly recommend the use of antivirus protection/internet security in your PC like Avira and Sophos so that it remains safe.
- Enable the Ad Blocker/Popup Blocker in your browser- Enabling the popup blocker/ ad blocker in your chosen browser will help you to stay protected from annoying adware.