Panama1@tutamail.com Ransomware
Ransomware | 06/14/2018

How to Remove Panama1@tutamail.com Ransomware from the System?

About: – Panama1@tutamail.com is a malicious entity which is categorized as a dangerous ransomware. This ransomware encrypts user data with ‘!@#$%__PANAMA1@TUTAMAIL.com__%$#@.mail’ extension and demands the user money to decrypt the files. Never pay t...  Read More  

| Ransomware | How to Remove Panama1@tutamail.com Ransomware from the System?

How to Remove Panama1@tutamail.com Ransomware from the computer system?

What is Panama1@tutamail.com?

Panama1@tutamail.com is a malicious entity that functions as an encryption ransomware. This Ransomware works on an individual basis and cannot be associated with other open source ransomware codes. The malicious hackers behind the panama1@tutamail.com have been employing spam bot servers to excessively send emails to potential victims.

This ransomware is based on the RotorCrypt Ransomware that infected systems about 2 years ago.

Once Panama1@tutamail.com ransomware is downloaded through the attachment embedded in the spam mail, it encrypts the user data and demands ransom for providing the decryption key to unlock the files.

Panama1@tutamail.com – Threat Behavior

Panama1@tutamail.com ransomware infects the system through spam mailing multiple users with emails containing attachments that have a macro script that gets enabled by the user unknowingly. This script then encrypts the files of the users system and adds its own extension. The files encrypted include photos, videos, documents and other files types. The files are locked with the ‘!@#$%__PANAMA1@TUTAMAIL.com__%$#@.mail’ extension.

The panama1@tutamail.com ransomware deletes the shadow volume files made by windows for recovery to the previous version.

After infecting the system and encrypting the files, Panama1@tutamail.com displays a ransom note that demands ransom to unlock the files. The money is almost always demanded through cryptocurrency to avoid detection from investigative agencies.

The users should not be impatient to unlock their files if they fall prey to the panama1@tutamail.com ransomware. It is never a wise decision to pay these threat developers money for a decryption key as more often than not, it won’t work. Making a ransomware in the first place and infecting your system with it, screams loudly about the hacker’s nature.

The ransom note is saved on the desktop as ‘DECRYPT FILES.txt’. The ransom note asks the user to send email to panama1@tutamail.com and decrfile@tutanota.com.

The panama1@tutamail.com ransomware may steal your files and sell them to third parties for money. After entering your system it will not allow the system to run.

Threat Summary

Name – Panama1@tutamail.com

Category – Ransomware

Targeted Operating Systems – Windows XP, Windows Vista, Windows 7, Windows 8.0/8.1, Windows 10

Symptoms – Encrypts the systems files with ‘!@#$%__PANAMA1@TUTAMAIL.com__%$#@.mail’ extension.

How to Remove Panama1@tutamail.com from your system?

The Panama1@tutamail.com ransomware should be removed immediately from the system to protect it from data theft. You should never pay the ransomware developers money for the decryption key. It should be noted that if these hackers planned on providing the decryption key, they wouldn’t have locked your files and data in the first place.

Follow these steps to remove Panama1@tutamail.com from your system in the specific order mentioned. If you don’t follow the steps in the order given then the ransomware might leave traces in the system and make a comeback. Delete panama1@tutamail.com to keep your system risk free.

STEP A – Restart System using Safe mode with Networking

To restart the system to Safe Mode with Networking,  if already switched ON then follow the below steps:

Windows 7/ Vista/ XP

  1. Click on Windows icon present in the lower left corner of the computer screen.
  2. Select and click  Restart.
  3. When the screen goes blank, Keep tapping  F8  Key until you see the Advanced Boot Options window.
  4. With the help of arrow keys on keyboard, Select Safe Mode with Networking  option from the list and press the Enter Key. The system will then restart to Safe Mode with Networking.

5 Click on the username and enter the password (if any).

Windows 10 / Windows 8

  1. Press and hold the Shift Key and simultaneously click on the windows icon present in the lower left corner of your computer screen.
  2. While the Shift key is still pressed click on the Power button and then click on Restart.
  3. Now select Troubleshoot → Advanced options → Startup Settings.
  4. When the Startup Settings screen appears which is the first screen to appear after restart, select and click on Enable Safe Mode with Networking. The system will then restart to Safe Mode with Networking.
  5. Click on the username and enter the password.

STEP B – Check the system configuration settings.

  1. Type “Msconfig” in search box / Run Box, select it and press Enter.
  2. Click on “Services” Tab and click on “Hide all Microsoft services”.
  3. Select Panama1@tutamail.com from the list of remaining services and disable it by removing the tick mark from the checkbox and click on Apply button.

Windows 7

  1. Click on the next tab – “Startup”.
  2. Find any blank or suspicious entry or the entry with Panama1@tutamail.com mentioned and remove the check mark.
  3. Click on Apply button and then click on OK.

Windows 10

  1. Click on the next tab – “Startup”.
  2. Take the mouse cursor to ‘Open task Manager‘ link and click on it.  This opens the Task Manager window.
  3. Find any blank or suspicious entry or the entry with Panama1@tutamail.com mentioned and click on it.
  4. Then click on Disable button.

STEP C – Restart System using Safe mode with Command Prompt.

Restart System using Safe mode with Command Prompt

Windows 7/ Vista/ XP

  1. Click on Windows icon present in the lower left corner of the computer screen.
  2. Select and click Restart.
  3. When the screen goes blank, keep tapping F8 key until you see the Advanced Boot Options window.
  4. With the help of arrow keys on keyboard, Select Safe Mode with Command Prompt from the list and press the Enter Key. The system will then restart to Safe Mode with Command Prompt.
  5. Click on the username and enter the password (if any).

Windows 10 / Windows 8

  1. Press and hold the Shift Key and simultaneously click on the windows icon present in the lower left corner of your computer screen.
  2. While the Shift key is still pressed click on the Power button and then click on Restart.
  3. Now select Troubleshoot → Advanced options → Startup Settings.
  4. When the Startup Settings screen appears which is the first screen to appear after restart, select and click on Enable Safe Mode with Command Prompt. The system will then restart to Safe Mode with Command Prompt.
  5. Click on the username and enter the password.

STEP D – Restore Your system Files and Settings

Method 1 using Control Panel

  1. Click on the ‘Start’ button on the taskbar. This will open the Start menu.
  2. Click on the ‘Control Panel’ button in the Start menu. This will open the control panel window.
  3. In the Control Panel window, click on the ‘View by:’ button on the top right. Select the Large Icon option
  4. In the control Panel window click on the ‘Recovery Icon’. This will open a window that will ask ‘Restore the computer to an earlier point in time’.
  5. Click on the ‘Open system restore’ button. This will open the ‘system restore ’window where you need to click on the Next Button.
  6.  Select the restore point that is prior the infiltration of Panama1@tutamail.com After doing that, click Next.
  7. This will open the ‘Confirm your restore point’ dialog box. Click on Finish button. This will restore your system to a previous restore point before your system was infected by Panama1@tutamail.com.

Method 2 using Command Prompt

  1. Type cmd in the search box and click on the command prompt to open the Command Prompt window. box and clicking on it.
  2. Once the Command Prompt window shows up, enter cd restore and click Enter.(Ensure that you in the system32 directory of Windows folder in C Drive)
  3. Now type rstrui and press Enter again.
  4. When a new window shows up, click Next and select your restore point that is prior the infiltration of Panama1@tutamail.com After doing that, click Next.
  5. This will open the ‘Confirm your restore point’ dialog box. Click on Finish button. This will restore your system to a previous restore point before your system was infected by Panama1@tutamail.com.

 

Method 3 : Directly type 'rstrui' in the search box

  1. Type ‘Rstrui’ in the search box present on the task bar. This will open the System restore dialog box.

Continue to follow steps 4 & 5 of Method 2 to restore the System Files and settings.

Tips to prevent your computer system from getting infected –

  1. Keeping the Operating System Updated- In order to remain protected and avoid such infections, it is recommended to keep your Operating System updated by enabling the automatic update on your system. The systems with outdated or older versions of Operating System become an easy target for the attackers.
  2. Resist clicking on spam emails – One of the major techniques used for malware distribution is forwarding spam emails to the user. The system gets infected as soon as the user clicks on the attachment. These mails appear to be genuine, so be aware and resist falling for these tricks.
  3. Keep an eye on third party installations- It is quite important that you take due care while installing any third party applications for they are major source of such infections. Such malware programs come bundled with the free applications thereby requiring the user to remain cautious.
  4. Regular periodical backup- In order to keep your data and files safe, it is recommended to take regular back up of all your data and files either on an external drive or cloud.
  5. Use Anti-Virus Protection- We strongly recommend the use of antivirus protection/internet security in your PC like Vipre and 360 Total Security so that it remains safe.
  6. Enable the Ad Blocker/Popup Blocker in your browser- Enabling the popup blocker/ ad blocker in your chosen browser will help you to stay protected from annoying adware.

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