Ransomware | 07/06/2019

How To Remove Heroset Virus From Your System?

About: Heroset virus is developed with strong financial motive. Upon successful encryption, it demand hefty amount of ransom. With the fear of losing data, victims get ready to pay the ransom.

| Ransomware | How To Remove Heroset Virus From Your System?

Understanding Heroset ransomware

A new strain of STOP ransomware has recently been discovered by the Security Experts, named ‘Heroset Ransomware’. The malicious program is created to bother the users by corrupting their important files. It hijacks the entire system once, it gains the access. Eventually, it locks the targeted files with its unique extension – “.heroset”. Hackers have a strong financial motive behind this destruction.


Upon successful infiltration, it creates a text document for each encrypted file. This document automatically pops-up on the screen when you try to access the Heroset file. The text document is basically the ransom – demanding message.

We recommend you to completely remove this malicious software ASAP. Below are the easiest steps on how to remove Heroset virus from your system.


Threat Summary

Name Heroset Virus
Type Ransomware
Category Malware
Targeted OS Windows
Targeted Bowser Google Chrome, Internet Explorer, Mozilla Firefox


Distribution Technique

Heroset virus is a new variant of the infamous STOP ransomware. Hence, it uses a common distribution tactics. Spam campaigns are one of the easiest ways that developers use to spread this malicious ransomware. These e-mail pretend to be legitimate however, they carry destructive attachments within themselves. The attachments could be a Word Document, PDF or Zip file. The attachments may pretend to be an invoice of some shipment. However, when you open the nasty document, your system will be exposed to risk of Heroset virus.

Apart from spam attacks, bundling is another frequently used distribution method. Hackers hide malicious software within the installation process of regular applications. The motive is to trick the users into downloading the malicious applications simultaneously.

Whatever may be the distribution method, once the Heroset gains the access of your system, it will immediately scan for the targeted files. The moment targeted files are located, Heroset extension virus starts encrypting them. The files may include your important data/information. Documents, Images, Audio-Video Files and even the Backup files are infected. Eventually, it makes them unusable!


Threat Behavior

Once the Heroset ransomware makes itself comfortable in your system, it results in malicious modifications. The ultimate aim of this ransomware is to corrupt the files & make them unusable. In order to successfully achieve its goal, it uses the algorithm same as that of STOP ransomwares.

Unfortunately, a unique key is generated for every Heroset file. It is the key to decrypt file & is stored on the remote server. Keep in mind, getting the decryption key is not a piece of cake! In addition, the malicious program generates a ransom demanding file in each folder. It is basically a text document named – ‘_redme.txt’. This file contains information about how to get the decryption key.

ransom note

Furthermore, it is a ransom demanding message and compels the victim to pay hefty amount of ransom to restore data. Sum equal to $980 (in bitcoins) is demanded to decrypt your locked files. Moreover, you can avail a discount of 50% in the ransom amount, only if you contact the hackers within 72 hours of the .roldat attack. The price will be reduced to $490 (in bitcoins). With the fear of losing the important data, users generally obey the instructions and end up paying ransom. However, it is not the right solution! Sometimes, the hackers ignore the victim after receiving the ransom amount. Also, they might enable the decryption key for you, but partially.

To safeguard yourself from financial and data loss, we advise you to remove Heroset ransomware. For Heroset removal, regular backup is the primary necessity. Here you can discover the ways on how to remove Heroset file virus.


Removal guidelines for Heroset ransomware


STEP A: Reboot your system to Safe Mode

Windows 7/ Vista/ XP

  1. Click on Windows icon present in the lower left corner of the computer screen.
  2. Select and click  Restart.
  3. When the screen goes blank, Keep tapping  F8  Key until you see the Advanced Boot Options window.
  4. With the help of arrow keys on keyboard, Select Safe Mode with Networking  option from the list and press the Enter Key. The system will then restart to Safe Mode with Networking.

5 Click on the username and enter the password (if any).

Windows 10 / Windows 8

  1. Press and hold the Shift Key and simultaneously click on the windows icon present in the lower left corner of your computer screen.
  2. While the Shift key is still pressed click on the Power button and then click on Restart.
  3. Now select Troubleshoot → Advanced options → Startup Settings.
  4. When the Startup Settings screen appears which is the first screen to appear after restart, select and click on Enable Safe Mode with Networking. The system will then restart to Safe Mode with Networking.
  5. Click on the username and enter the password.

STEP B: Delete the malicious file in system Configuration setting

  1. Type “Msconfig” in search box / Run Box, select it and press Enter.
  2. Click on “Services” Tab and click on “Hide all Microsoft services”.
  3. Select Heroset from the list of remaining services and disable it by removing the tick mark from the checkbox and click on Apply button.

Windows 7

  1. Click on the next tab – “Startup”.
  2. Find any blank or suspicious entry or the entry with Heroset mentioned and remove the check mark.
  3. Click on Apply button and then click on OK.

Windows 10

  1. Click on the next tab – “Startup”.
  2. Take the mouse cursor to ‘Open task Manager‘ link and click on it.  This opens the Task Manager window.
  3. Find any blank or suspicious entry or the entry with Heroset mentioned and click on it.
  4. Then click on Disable button.

STEP C: Remove the suspicious file using Command Prompt

Once the system starts, ensure to use an account with administrative privilege to access Safe Mode with Command Prompt.

After the user enters admin credentials, Command prompt window is displayed wherein you are entitled to enter the below commands:

  1. Type the command “sc delete Heroset” in the command prompt and press Enter.
  2. Type “exit” to exit the command prompt and restart the system in safe mode with command prompt.


STEP D: Restore system Files & Folders

Method 1 using Control Panel

  1. Click on the ‘Start’ button on the taskbar. This will open the Start menu.
  2. Click on the ‘Control Panel’ button in the Start menu. This will open the control panel window.
  3. In the Control Panel window, click on the ‘View by:’ button on the top right. Select the Large Icon option
  4. In the control Panel window click on the ‘Recovery Icon’. This will open a window that will ask ‘Restore the computer to an earlier point in time’.
  5. Click on the ‘Open system restore’ button. This will open the ‘system restore ’window where you need to click on the Next Button.
  6.  Select the restore point that is prior the infiltration of Heroset. After doing that, click Next.
  7. This will open the ‘Confirm your restore point’ dialog box. Click on Finish button. This will restore your system to a previous restore point before your system was infected by Heroset.


Method 2 using Command Prompt

  1. Type cmd in the search box and click on the command prompt to open the Command Prompt window. box and clicking on it.
  2. Once the Command Prompt window shows up, enter cd restore and click Enter.(Ensure that you in the system32 directory of Windows folder in C Drive)
  3. Now type rstrui and press Enter again.
  4. When a new window shows up, click Next and select your restore point that is prior the infiltration of Heroset. After doing that, click Next.
  5. This will open the ‘Confirm your restore point’ dialog box. Click on Finish button. This will restore your system to a previous restore point before your system was infected by Heroset.



Method 3 : Directly type 'rstrui' in the search box

  1. Type ‘Rstrui’ in the search box present on the task bar. This will open the System restore dialog box.

Continue to follow steps 4 & 5 of Method 2 to restore the System Files and settings.

Tips to prevent your system from Heroset ransomware

  1. Keeping the Operating System Updated- In order to remain protected and avoid such infections, it is recommended to keep your Operating System updated by enabling the automatic update on your system. The systems with outdated or older versions of Operating System become an easy target for the attackers.
  2. Resist clicking on spam emails – One of the major techniques used for malware distribution is forwarding spam emails to the user. The system gets infected as soon as the user clicks on the attachment. These mails appear to be genuine, so be aware and resist falling for these tricks.
  3. Keep an eye on third party installations- It is quite important that you take due care while installing any third party applications for they are major source of such infections. Such malware programs come bundled with the free applications thereby requiring the user to remain cautious.
  4. Regular periodical backup- In order to keep your data and files safe, it is recommended to take regular back up of all your data and files either on an external drive or cloud.
  5. Use Anti-Virus Protection- We strongly recommend the use of antivirus protection/internet security in your PC like Kaspersky and Vipre so that it remains safe.
  6. Enable the Ad Blocker/Popup Blocker in your browser- Enabling the popup blocker/ ad blocker in your chosen browser will help you to stay protected from annoying adware.

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