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Browser Hijacker | 06/13/2019

My Utility Box – the nasty Browser Hijacker

About: This Browser hijacker keeps a track on your information. It sends your personal or impersonal information to the developer to false use. Follow the given removal steps to keep your system safe.

| Browser Hijacker | My Utility Box – the nasty Browser Hijacker

Guide to remove My Utility Box

My Utility Box is the disguise malware! Developers used this for their personal benefits. Once installed in your system, your default web browser will be changed to My Utility Box New Tab Search. Whether knowingly or not this browser hijacker extension modifies the searches in the affected system. Installed through malicious advertisements or software bundling, it will leave you surprised about where they came from.

Although they pretend to be just extensions, however they are adware in reality. Their primary work is to pop ads while you surf the web. After the successful infiltration, it will use the Yahoo search to show your search results. The principal motive is to generate advertisement revenue.

Eventually, it starts monitoring your traffic and records your browsing habits.  This data is then transferred to hackers for hazardous purposes. Hence, be cautious before clicking on any unwanted or suspicious links.

search-hmyutilitybox - Homepage

Threat Summary

Name My Utility Box
Type Bowser Hijacker
Category Malware
Targeted Bowser  Google Chrome, Internet Explorer, Mozilla Firefox

 

Distribution Technique

The major reason for this browser virus is the reckless behavior and poor knowledge of the users. Although My Utility Box is an official website, however it infiltrates the system without your knowledge.

Pop up ads and Bundling are the two major gateways which are used by the developers to proliferate this browser hijacker. Bundling refers to the cautious installation of third party applications with the regular software. Hence, the hackers hide the bundled programs in various sections of the installation process. “Advanced/Custom Settings” is one example to hide such bundled applications.

Due to the careless behavior, users often rush these steps. Sometimes, users click on links without understanding it. As a result, they often expose their system to risks like Browser Hijacker.

Threat behavior

Installed through bundled software or malware, the first and foremost step is to scan your system. If detected, you should delete it instantly.

In case, if it is successfully installed in your system, it will immediately capture the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Internet Explorer
The common symptoms of this malicious chrome virus:
  • First and foremost, it will change the default homepage to My Utility Box New Tab.
  • It assigns the new tab URL, homepage and default search engine options to https://search.hmyutilitybox.co/.
  • In addition, the default browser’s search provider will be replaced by My Utility Box New Tab Search.
  • Modified search portal page will be launched for ‘New Tab’ functionality.
  • The nasty browser hijacker virus is installed via an extension or add-on.

Privacy Policies

As per the privacy policies, it may collect your personal or even non – personal information. Personal information may include:

  • Your system’s IP address
  • The contact information such as your e-mail

The other information collected is about the services you use. It may include:

  • Your device information such as device model, OS version.
  • Browsing history
  • Type of browsers that you are using.

Even your location could be traced by these cyber criminals. The information collected will be retained by the developers

Removal Guidelines for My Utility Box from your system

STEP A: Remove malicious extension from your Browser

Google Chrome

Removing the extension from Google Chrome

  1. Open Google Chrome and click on the three vertical dots (Google chrome menu icon ) i.e.Menu option which are located at the upper right corner of the Chrome Window.
  2. Find and click on More tools from the drop down menu that is displayed & select Extensions or you can open a Chrome window and type “chrome://extensions” in the address bar.google chrome menu options
  3. Check the developer mode option which is located opposite to extensions heading on the top of the Chrome window. By enabling the developer mode, additional details and option related to all the installed extensions will be displayed. One of the details that will be displayed is the ID. ID is the folder name created by the extension at the location “C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Extensions”.enable chrome developer mode
  4. Locate the extension you want to uninstall or delete. Copy and paste the folder name opposite to the ID Tag of that extension into a notepad file. In this case the folder name is “XXXXXXXXXXXXXXXXXXXXXXX”copy the extension folder name in Chrome
  5. Now, uncheck the enabled option next to the extension in question. Make sure you also click the trash icon to delete the extension from the browser. It is important to note that even after uninstalling and deleting the extensions from the browser, the extension might not uninstall properly. Thus, it is a good practice to make sure that we have deleted the folder as mentioned in step 3.delete the malicious extension from Chrome
  6. Make sure that you have made the hidden files and folders visible.
  7. Open My Computer and go to “C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Extensions”. Now, look for folder with the name as specified in Step 4 i.e. “XXXXXXXXXXXXXXXXXXXXXX”. Delete the folder if present.show hidden files and folder
  8. Close and reopen the browser. It is also advisable to restart your computer once done.

Mozilla Firefox

 

Removing the extension from Mozilla Firefox

  1. Open Mozilla Firefox, click on three horizontal lines (Mozilla icon ) at the top right corner of the Firefox Window and select the Add-ons option.Mozilla Firefox menu
  2. On the Add-ons manger page, select and click on the Extensions tab as shown below.FireFox manage Add-ons
  3. Find the extensions related to My Utility Box and click on the remove button.
  4. In addition, try to remember how the extension got downloaded on your computer system. If this extension was bundled with some other software, then make sure to delete that as well.

Internet Explorer

 

Removing the extension from Internet Explorer

  1. Open Internet Explorer, Click on the Gear icon (IE menu icon ) which is at the top right corner of the Internet Explorer Window.
  2. From the newly appeared dropdown menu, click on the option that reads Manage Add-ons.Internet explorer settings menu
  3. A new window will appear on the screen. On this window choose the option that reads Toolbar and Extensions. Under the Show option, select the option that reads “All add-ons”. This option will allow you to see all the browser extensions. Mozilla-manage add-ons toolbars and extensions page
  4. Select the Extension related to My Utility Box and click on the Disable button which is at the bottom right of the computer screen.

IE toolbar and extensions in Manage add-ons

STEP B: Show hidden Files & Folders

Windows 7

  1. Left click on the Organize button on the Windows Explorer. A drop down menu will appear.
    Folder and search options in windows 7
  2. On this menu left click on the option that reads “Folder and search options” as shown above. A folder options dialogue box will appear.
  3. On the View tab under the Advanced settings, Check the option that reads “Show hidden files, folders, and drives” and uncheck the option that reads “Hide protected operating system files“.
    Windows view tab advanced settings
  4. Click on the “OK” button to save your changes. This will make all the hidden files and folders visible to you.

Windows 8 and 10

  1. On the file explorer toolbar, click on the View
    windows 8 file explorer toolbar
  2. In the Show/hide section, Click on the “Hidden items” checkbox.
  3. Click on the options button.Windows explorer options button
  4. Under folder options, click on the “View” tab.
    Windows 8 - hide protected operating file system option
  5. Uncheck the “Hide protected operating system files” option.
  6. Click the “OK” button to save your changes.

STEP C: Reset your Browser

Mozilla Firefox

 

Restarting Mozilla Firefox

  1. Open Mozilla Firefox and click on the three horizontal lines (Mozilla Menu icon ) which are at the top right corner of the computer screen.
  2. A Drop down menu will be displayed. On this menu click on the “Help” (Mozilla help icon) button as shown in the image below. The Help menu will be displayed on the screen.Mozilla firefox menu screenshot
  3. From this menu click the option that reads “Troubleshooting information“. A new tab will open up with the <strong”>Troubleshooting information.
    Choose troubleshooting information from Mozilla Firefox menu
  4. On the Troubleshooting Information page, click on the button that reads “Refresh Firefox” as shown in the image below.Mozilla reset option
  5. The “Refresh Firefox” message box will pop up on the screen. On this message box click on the “Refresh Firefox” button.Refresh Firefox
  6. After this Firefox will close itself and a new window will be displayed which will list the information that is imported. Click on the option that reads “Finish” to complete the task.

Google Chrome

 

Restarting Google Chrome

  1. Open Google chrome and click on the three vertical dots (Menu Icon-Chrome ) which is at the top right corner of the computer screen. A drop down menu will appear on the screen. From this menu choose the option that reads “Settings”.Google Chrome menu
  2. The Chrome’s settings window will be displayed on the screen. On this screen scroll through the bottom of the page and click on the option that reads “Advanced option” as shown below.Google Chrome advance settings
  3. The Advanced setting options will be displayed on the screen. Scroll through the list of options till you find the “ Reset browser settings” section. Click on the icon as shown below.Reset Chrome option
  4. The reset dialogue box will pop up on the screen. From this dialogue box click on the button that reads “Reset”.

Internet Explorer

Restarting Internet Explorer

  1. Open Internet Explorer and click on the gear icon (Internet explorer gear icon ) which is at the top right corner of the browser screen. A drop down menu will be displayed on the screen. From this drop down menu, click on the option that reads “Internet options”.IE - internet options
  2. The “Internet options” dialogue box will be displayed. Click on the “Advanced” tab. In the Advanced tab click on the button that reads “Reset” as shown in the image below. The “Reset Internet Explorer Settings” section will be displayed on the screen. Now click on the button that reads “Reset” .Precautions: In this dialogue box make sure to uncheck the “Delete Personal settings” option to save your passwords and other important data.Reset Internet Explorer settings
  3. When it’s done, click on the button that reads “Close” to complete the task. Now close and reopen your browser.Close Reset Internet Explorer

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