Removing the extension from Google Chrome

1. Open Google Chrome and click on the three vertical dots ( ) i.e.Menu option which are located at the upper right corner of the Chrome Window.
2. Find and click on More tools from the drop down menu that is displayed & select Extensions or you can open a Chrome window and type “chrome://extensions” in the address bar.
3. Check the developer mode option which is located opposite to extensions heading on the top of the Chrome window. By enabling the developer mode, additional details and option related to all the installed extensions will be displayed. One of the details that will be displayed is the ID. ID is the folder name created by the extension at the location “C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Extensions”.
4. Locate the extension you want to uninstall or delete. Copy and paste the folder name opposite to the ID Tag of that extension into a notepad file. In this case the folder name is “XXXXXXXXXXXXXXXXXXXXXXX”
5. Now, uncheck the enabled option next to the extension in question. Make sure you also click the trash icon to delete the extension from the browser. It is important to note that even after uninstalling and deleting the extensions from the browser, the extension might not uninstall properly. Thus, it is a good practice to make sure that we have deleted the folder as mentioned in step 3.
6. Make sure that you have made the hidden files and folders visible.
7. Open My Computer and go to “C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Extensions”. Now, look for folder with the name as specified in Step 4 i.e. “XXXXXXXXXXXXXXXXXXXXXX”. Delete the folder if present.
8. Close and reopen the browser. It is also advisable to restart your computer once done.

Removing the extension from Mozilla Firefox

1. Open Mozilla Firefox, click on three horizontal lines ( ) at the top right corner of the Firefox Window and select the Add-ons option.
2. On the Add-ons manger page, select and click on the Extensions tab as shown below.
3. Find the extensions related to My Utility Box and click on the remove button.
4. In addition, try to remember how the extension got downloaded on your computer system. If this extension was bundled with some other software, then make sure to delete that as well.

Removing the extension from Internet Explorer

1. Open Internet Explorer, Click on the Gear icon ( ) which is at the top right corner of the Internet Explorer Window.
2. From the newly appeared dropdown menu, click on the option that reads Manage Add-ons.
3. A new window will appear on the screen. On this window choose the option that reads Toolbar and Extensions. Under the Show option, select the option that reads “All add-ons”. This option will allow you to see all the browser extensions.
4. Select the Extension related to My Utility Box and click on the Disable button which is at the bottom right of the computer screen.

1. Left click on the Organize button on the Windows Explorer. A drop down menu will appear.
   
2. On this menu left click on the option that reads “Folder and search options” as shown above. A folder options dialogue box will appear.
3. On the View tab under the Advanced settings, Check the option that reads “Show hidden files, folders, and drives” and uncheck the option that reads “Hide protected operating system files“.
   
4. Click on the “OK” button to save your changes. This will make all the hidden files and folders visible to you.

1. On the file explorer toolbar, click on the View
   
2. In the Show/hide section, Click on the “Hidden items” checkbox.
3. Click on the options button.
4. Under folder options, click on the “View” tab.
   
5. Uncheck the “Hide protected operating system files” option.
6. Click the “OK” button to save your changes.

Restarting Mozilla Firefox

1. Open Mozilla Firefox and click on the three horizontal lines () which are at the top right corner of the computer screen.
2. A Drop down menu will be displayed. On this menu click on the “Help” () button as shown in the image below. The Help menu will be displayed on the screen.
3. From this menu click the option that reads “Troubleshooting information“. A new tab will open up with the <strong”>Troubleshooting information.
   
4. On the Troubleshooting Information page, click on the button that reads “Refresh Firefox” as shown in the image below.
5. The “Refresh Firefox” message box will pop up on the screen. On this message box click on the “Refresh Firefox” button.
6. After this Firefox will close itself and a new window will be displayed which will list the information that is imported. Click on the option that reads “Finish” to complete the task.

Restarting Google Chrome

1. Open Google chrome and click on the three vertical dots ( ) which is at the top right corner of the computer screen. A drop down menu will appear on the screen. From this menu choose the option that reads “Settings”.
2. The Chrome’s settings window will be displayed on the screen. On this screen scroll through the bottom of the page and click on the option that reads “Advanced option” as shown below.
3. The Advanced setting options will be displayed on the screen. Scroll through the list of options till you find the “ Reset browser settings” section. Click on the icon as shown below.
4. The reset dialogue box will pop up on the screen. From this dialogue box click on the button that reads “Reset”.

Restarting Internet Explorer

1. Open Internet Explorer and click on the gear icon ( ) which is at the top right corner of the browser screen. A drop down menu will be displayed on the screen. From this drop down menu, click on the option that reads “Internet options”.
2. The “Internet options” dialogue box will be displayed. Click on the “Advanced” tab. In the Advanced tab click on the button that reads “Reset” as shown in the image below. The “Reset Internet Explorer Settings” section will be displayed on the screen. Now click on the button that reads “Reset” .Precautions: In this dialogue box make sure to uncheck the “Delete Personal settings” option to save your passwords and other important data.
3. When it’s done, click on the button that reads “Close” to complete the task. Now close and reopen your browser.